Frequently Asked Questions

The Heaven On Earth Common Questions Albany, NY, Beauty Salon

  • How long do hair braids last?

    Hair braids typically last 4-8 weeks depending on your hair type and care routine. Protective styles like box braids can last longer with proper maintenance.
  • What hair dye treatments do you offer?

    We offer comprehensive hair coloring services including highlights, lowlights, full color, and color correction. Our stylists work with all hair types and textures.
  • Can you style natural hair?

    Yes, we specialize in natural hair styling including protective styles, twist-outs, wash and sets, and silk presses that maintain your hair's health.
  • How often should I get a trim?

    Most hair types benefit from trims every 6-8 weeks to prevent split ends and maintain healthy growth. Chemically treated hair may need more frequent trims.
  • Do eyelash extensions damage natural lashes?

    When applied correctly by a trained professional, lash extensions don't damage your natural lashes. Proper application and aftercare are essential for lash health.
  • What's the difference between weaves and wigs?

    Weaves are sewn into your natural hair for a semi-permanent look lasting weeks to months. Wigs are removable hairpieces you can take on and off daily.
  • How should I prepare for chemical services?

    Come with clean, dry hair and avoid washing 24-48 hours before relaxers or perms. Discuss your hair history and goals during your consultation.
  • Why is my hair breaking after coloring?

    Hair breakage after coloring often results from over-processing or inadequate moisturizing. Deep conditioning treatments and proper products can help restore hair strength.
  • When should I book my appointment?

    Book 1-2 weeks ahead for regular services and 3-4 weeks for special events. We're open Tuesday through Saturday with extended Saturday hours.
  • What products work best for my hair?

    Product recommendations depend on your hair type, texture, and styling goals. Our stylists can suggest the right products during your consultation and service.