Frequently Asked Questions
The Heaven On Earth Common Questions Albany, NY, Beauty Salon
How long do hair braids last?
Hair braids typically last 4-8 weeks depending on your hair type and care routine. Protective styles like box braids can last longer with proper maintenance.What hair dye treatments do you offer?
We offer comprehensive hair coloring services including highlights, lowlights, full color, and color correction. Our stylists work with all hair types and textures.Can you style natural hair?
Yes, we specialize in natural hair styling including protective styles, twist-outs, wash and sets, and silk presses that maintain your hair's health.How often should I get a trim?
Most hair types benefit from trims every 6-8 weeks to prevent split ends and maintain healthy growth. Chemically treated hair may need more frequent trims.Do eyelash extensions damage natural lashes?
When applied correctly by a trained professional, lash extensions don't damage your natural lashes. Proper application and aftercare are essential for lash health.What's the difference between weaves and wigs?
Weaves are sewn into your natural hair for a semi-permanent look lasting weeks to months. Wigs are removable hairpieces you can take on and off daily.How should I prepare for chemical services?
Come with clean, dry hair and avoid washing 24-48 hours before relaxers or perms. Discuss your hair history and goals during your consultation.Why is my hair breaking after coloring?
Hair breakage after coloring often results from over-processing or inadequate moisturizing. Deep conditioning treatments and proper products can help restore hair strength.When should I book my appointment?
Book 1-2 weeks ahead for regular services and 3-4 weeks for special events. We're open Tuesday through Saturday with extended Saturday hours.What products work best for my hair?
Product recommendations depend on your hair type, texture, and styling goals. Our stylists can suggest the right products during your consultation and service.

